🤠 Who We Are & How We Operate

At Texan Temptations, we’re a proudly independent small business with a big heart for the Lone Star State. From the aisles of H-E-B to the rolling beauty of the Hill Country—and yes, even that iconic beaver we all know and love—we celebrate everything that makes Texas irresistible.

We not affiliated with, endorsed by, or sponsored by any of the brands we carry. We source products directly from retail shelves, then offer them here for folks who want a taste of Texas delivered to their door.

All trademarks belong to their rightful owners and are used solely to help you identify and authenticate the goodies we’ve rounded up. We’re fans, not partners.

💸 Why Our Prices May Differ

We purchase items at full retail price—just like you would in-store. But as a third-party seller, our prices may not match what’s printed on the original tag. That tag? We leave that on intentionally. Why? Because we believe honesty is the best policy, and we want you to see exactly what we paid.
And let’s not forget the tax! Yep, we cover that too when we shop, just like any Texas shopper would.

Our pricing reflects the full cost of sourcing, packing, shipping, and running a small business with heart.
We work hard to stay competitive and fair, and we frequently run sales to give you great value while still keeping the lights on (and the sweet tea flowing). Supporting us means supporting a team that genuinely loves what we do—and loves sharing a taste of Texas with you.

❤️ Why It Matters

When you shop with Texan Temptations, you’re supporting a small business built on Texas pride, customer care, and a whole lotta hustle. We’re here to make your day a little tastier, cozier, or sassier—one package at a time.

💌 We’re All Ears—and Always Up for a Challenge

At Texan Temptations, we’re not just passionate about Texas—we’re passionate about you. We’re always willing to go the extra mile (or a few country roads) to make sure you get the goodies you’re craving.

Got a favorite brand you’d love to see us carry? Searching for a specific item that’s not on our site yet? We welcome your feedback and adore suggestions. Just drop us a line at support@texantemptations.com, and we’ll do everything we can to work a little Texas magic.

After all, making your day a little sweeter (or spicier) is what we’re here for.

🚚 Shipping & Operating Hours

🕰️ Business Hours

Texan Temptations operates Monday through Friday, and we’re closed on weekends and major holidays.
Orders placed after 12 PM CST on Fridays will begin processing the following Monday.

📦 Shipping Options

We offer:

• Standard Shipping via USPS and UPS
• Expedited Shipping through UPS

At checkout, you’ll be able to select your preferred shipping method. Shipping charges are calculated and displayed based on your selection.

📦 Fulfillment & Order Processing

Orders are typically processed same-day, with fulfillment completed within 1–3 business days.
During peak seasons or holidays, processing times may be slightly longer.

Planning ahead? If you're ordering for a special occasion or holiday, we recommend placing your order at least 14 days in advance to ensure timely delivery.

Note: Fulfillment time is separate from your selected shipping method. Shipping speed applies after your order has been packed and shipped.

❌ Cancellation Policy

Need to cancel an order before it ships?
Email us at support@texantemptations.com with your order number in the subject line to expedite the process.

Once an order is marked as “shipped,” it cannot be cancelled.

🚫 Right to Cancel Orders

We reserve the right to refuse or cancel orders in the event of:

• Shipping discrepancies
• Suspected fraud
• Other related issues

📭 Lost or Delayed Packages

Texan Temptations is not responsible for items lost or stolen after delivery.
To help ensure safe delivery:

• Double-check your shipping address
• Consider shipping to a location where someone can receive the package

We do not guarantee delivery times, as delays may occur beyond our control.
If a delay is reported, we’ll work with the carrier by submitting a research ticket. This process may take up to 10 business days.

For more details, please refer to the terms and conditions of USPS and UPS.

📦 Unattended Packages

If no one is available to receive your order, carriers may leave it at the door.
If this poses a concern, we recommend shipping to an address where someone can sign for and receive the package.

Texan Temptations is not responsible for damage or theft after delivery.
We encourage you to:

• Track your delivery status
• Coordinate with the recipient to ensure prompt pickup

If you have any questions, we’re always here to help!
Reach out to us at support@texantemptations.com and we’ll do our best to assist.

For full details,please
refer to our policy located on the bottom of the home page

🔁 Return & Refund Policy

• Thank you for choosing Texan Temptations! We value your satisfaction and aim to make your shopping experience as smooth as a Texas sunset. This policy outlines the terms and conditions for returns and refunds. By placing an order, you agree to the following:
  
  
  ✅ Eligibility for Returns

To qualify for a refund, your item must meet these criteria:

Apparel & Footwear must be unused, in new condition, with original tags attached

Items must have been delivered within the last 14 days

Holiday & Seasonal items are not eligible for return once the holiday/season has passed

You must be located within the United States

All returns are subject to a 20% restocking fee, deducted from your refund

Refunds will be issued to the original payment method.

🚫 Items Not Eligible for Return

Discounted or sale items

Perishable goods

Items that have been washed or worn

Items missing original tags

All swimwear is final sale and cannot be returned

📦 Return Shipping

• Customers are responsible for return shipping costs
• We recommend using USPS or UPS for reliable service

✉️ Initiating a Refund or Exchange

Starting on 1/1/2025,All returns and exchanges must be approved before shipping. No exceptions.

To initiate a return, simply reach out to our customer service team at support@texantemptations.com. Be sure to include:

• Your order number
• The reason for your return

To request approval:

1. Review this policy to ensure eligibility
2. Email photos of the item, including tags and packaging
3. Specify whether you’d like a refund or exchange
4. Let us know if you’d like a prepaid label (cost will be deducted from your refund)

Once approved via email, you may send the item back. Be sure to include the original packing slip.

🔍 Inspection & Return Validity

Please note that all returned items are subject to inspection. If any item is found to be used, worn, or washed, the return will be considered void and no refund will be issued.

We appreciate your understanding—this helps us maintain the quality and integrity of the products we offer to all our customers.

💳 Refund Processing

Once your returned items have passed inspection, we’ll begin processing your refund. We kindly ask that you allow up to 10 business days for the funds to be returned to your original form of payment.

We appreciate your patience while we make sure everything’s handled with care—just like the rest of your Texan Temptations experience.

🔄 Exchange Policy

Need a different size? We’re happy to help!

If you’d like to exchange an item for a different size of the same product, we’ll gladly assist—no restocking fee required. Just note that return shipping and reshipping fees do apply.

If you choose to exchange your item for a different product, a 15% restocking fee will be applied to help cover handling and inventory costs.

Please keep in mind:

• Items that are ineligible for return under our Refund Policy are also not eligible for exchange
• All exchanges must follow the same approval process as returns.

🛠️ Damaged or Defective Items

If your item arrives damaged or defective, we’re here to help—but all damaged items must be returned for inspection.
No exceptions.

To begin the return process, please email support@texantemptations.com with:

• Your order number in the subject line
• A photo of the damage attached

We’ll guide you through the next steps and work quickly to make things right.

Important: Refunds or replacements will not be issued until the damaged item is received and inspected.

Please note: If a claim is submitted to your bank disputing a charge without first notifying us, without giving us the opportunity to resolve the issue, or without returning the item, we will formally dispute the charge and report the claim fraudulent.

We’re committed to making things right—but that requires honest communication and cooperation.
Keeping an item without resolution is not permitted under our policy, and it creates a loss not only for us, but for the Texas makers we proudly support.

📅 Policy Updates

We reserve the right to make changes to this Return and Refund Policy at any time. Any updates will be clearly posted on our website along with the effective date, so you’ll always know where things stand.

We encourage you to review our policies periodically to stay informed—and as always, feel free to reach out if you have any questions.

For full details,please refer to our policy located on the bottom of the home page

🍫 A Quick Note About Chocolate & Warm Weather

We love chocolate as much as you do—but it doesn’t always love the Texas heat. Due to its delicate nature and the high risk of melting during warmer months, we typically do not ship chocolate in the summer.

If you choose to order chocolate during this time, please know that you’re taking a sweet risk—melted goodies may arrive less than picture-perfect. We’ll do our best to pack with care, but Mother Nature has the final say when it comes to summer temps.

Thanks for understanding, and for loving Texas treats as much as we do!

⌛️What are your hours of operation?

We’re open Monday–Thursday from 8 AM to 7 PM, and Friday from 8 AM to Noon. After that, we’re off chasing sunsets, sipping sweet tea, and prepping for fall mischief. Catch us bright and early Monday!

🚚 How often do you ship?

We ship Monday through Friday, rain or shine. If you order over the weekend, your package will start its journey come Monday—just in time for a midweek treat.

💌 When will I receive my order?

Orders typically take 1–3 business days to process, not including weekends or holidays.

Keep in mind: Shipping time is how long your package takes to travel once it’s out the door. Fulfillment time is how long it takes us to lovingly pack it up—maybe with a little extra seasonal sparkle if you're lucky. So if you're watching the mailbox like it's Halloween candy, hang tight—we're fast, but we're not supernatural.

👀Are your items authentic!?

Absolutely—and then some! 💯

At Texan Temptations, we take pride in offering authentic, high-quality products that are carefully sourced, crafted, and curated with love. No knockoffs, no shortcuts—just the real deal, straight from the heart of Texas (and beyond).

If it’s in our shop, it’s passed the sass test and the quality check. You deserve the good stuff, and we don’t mess around.

Want something we don’t carry (yet)?

We love a good challenge—and we’re always open to fresh ideas! If there’s a product you’ve been dreaming of, shoot us an email at support@texantemptations.com and we’ll see what kind of magic we can work behind the scenes 🎩✨

Your wish might just become our next obsession.